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FAQ
What colors of DiMarzio® pickups can I get?
To find color availability please go to the PICKUP link at the top of the page and select the model you are interested in. All of the available colors for that particular pickup will be listed under Color Options.
Too much distortion?
It's also true that using a high-output or "distortion" pickup with the lead channel of a very high-gain amp may create an extremely distorted sound, to the point where individual notes have reduced definition and chords blur together. The best way to reduce the amount of distortion in this situation is by lowering your amp's preamp volume or first gain control.
Does it matter which direction I install my pickup?
Most humbuckers are symmetrical and their sound does not change at all when installed backwards. Humbuckers that are not mentioned in this FAQ sound the same when installed in either direction.
What is a distortion pickup?
All magnetic pickups produce a clean signal with no distortion. Distortion is produced either in the amplifier or in effects pedals or rack effects. When a pickup is said to produce distortion, it indicates a pickup with high output, which more easily drives amplifiers into distortion. An amplifier with a totally clean channel or clean setting may not distort at all, even with a high output pickup.
Will you exchange this for a different color?
If your DiMarzio® single coil-size pickup has a replaceable plastic cover, you can order a replacement cover in the color you want by contacting our sales department. However, in all other cases, "right model, wrong color" does not qualify for a free exchange, which is intended only for performance issues. Our full warranty and exchange policy can be found here.
Do some of your humbuckers come only in one spacing?
The X2N® and D Activator-X™ have solid bar polepieces that work in both normal and F-spaced applications, so these models have "universal" spacing. All 7-string humbuckers are available F-spaced only. All Parker Fly replacement pickups are F-spaced only.
I want to emulate the Vai pickup combination. What kind of single coil should I use?
Evolution® Middle single-coils that come on the Ibanez JEM are not ordinarily stocked at retail outlets, though some online dealers carry this model as the ISCV2. You can achieve a similar result by wiring an HS-2™ for single-coil operation only: black wire hot, red and bare wires ground, green and white not connected.
Should I use 250K or 500K controls?
Regardless of what type of pickups are in your guitar, higher potentiometer resistance values produce a little more power and treble response. Whether this is a good or a bad thing is a matter of individual taste. In the early days, Gibson used 500K controls and Fender used 250K, thereby starting the single-coil = 250K, humbucker = 500K theory. Even though neither company has stuck strictly with this formula since then, the theory lives on.
What's the difference between a Super Distortion® and a Dual Sound®?
In our current production, there is no difference whatsoever, but we include a 500K push-pull pot with the Dual Sound®. Our original Super Distortion® had 1 conductor plus shield. We introduced the Dual Sound® with three conductors plus shield to allow more wiring options. As guitar manufacturers and players became more sophisticated, the market demanded four conductors plus shield on all humbuckers, so both models now have four conductors, as do all of our full-size humbuckers.
What is the price?
The suggested U.S. retail prices of our products can be found throughout this site or by requesting a full copy of our consumer price list. DiMarzio® dealers determine actual retail prices in their own stores, but most dealers offer our suggested retail price. Prices outside the USA are generally higher due to import costs and VAT.
Can I change my pickup's color?
Full-sized humbuckers with visible coils have a permanent, molded-in color that can not be changed. Most pickups for Strat and Tele replacement have replaceable covers that come in a variety of colors available here. Most other models have non-replaceable covers.
Do you still make?
Below is a complete list of DiMarzio® pickups produced since 1972. If you are trying to find out what pickup you may have, the numbers are on the back, and this list may be used as a cross-reference. Most are available to order today, however there are discontinued models that may be special ordered through the DiMarzio Custom Shop.
DP100 - Super Distortion® - Available
DP101 - Dual Sound® - Available
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Terms and Conditions
By purchasing from DiMarzio, Inc., you are agreeing to our terms and conditions as stated herein.
ORDER CHANGES AND CANCELLATIONS: If you need to make any changes or additions to your order, or if you would like to cancel your order, please contact us no later than 11:00am Eastern Time the following business day. After that time, your order will be considered confirmed and finalized, and you agree that no further changes may be made and all merchandise ordered may not be returned.
Tech Support
Our technical support hours are Monday through Friday 11:00 AM - 3:00 PM Eastern Time
Phone
+1 (718) 816-8112
Toll free: (800) 221-6468
Email
We endeavor to reply to most emails by the next business day.
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SHIPPING:
DiMarzio® ships via UPS and US Postal Service, subject to applicable weight and size restrictions.
Need a different method of shipping? Call or email us directly to order if you require a different shipping method (FedEx, DHL, etc). It is our policy to ship with insurance and to declare the full value of each package to the carrier upon shipment.
DIMARZIO® 5 YEAR WARRANTY
Contact Us
Our office hours are Monday through Friday 9:00 AM - 4:30 PM Eastern Time
Phone
Customer Service: +1 (718) 981-9286
Toll Free: (800) 221-6468
Technical Support: +1 (718) 816-8112
Fax
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We endeavor to reply to most emails by the next business day.
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