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FAQ
Is this pickup an authentic DiMarzio product?
Due to our vast product line and years of history in the guitar accessories market, occasionally counterfeiters both in the USA and around the world attempt to duplicate our products and sell them falsely under the DiMarzio® brand name. If you are uncertain about whether the new or used item you want to buy is authentic, please contact us with either a photo of the product you're looking to buy or a link to an online listing, if available. The experts in our tech department will be able to help you assess whether the item is genuine.
WHAT DIMARZIO PICKUPS DID KURT COBAIN USE?
Kurt Cobain’s 1965 Jaguar was purchased from the Recycler classifieds in 1991 and already had two double cream DiMarzio humbuckers installed when he bought it: a PAF® in the neck and a Super Distortion® in the bridge. This guitar can be seen in numerous concerts and in Nirvana’s famous Saturday Night Live performance of "Smells Like Teen Spirit."
WHAT DIMARZIO PICKUPS DID JERRY GARCIA USE?
Jerry Garcia's “Tiger” guitar, custom made for him by Doug Irwin of Irwin Guitars, featured an SDS-1™ pickup in the neck and the Dual Sound® humbucker in both the bridge and middle positions. Starting in 1982, he began using the Super 2™ in the bridge and middle positions while keeping the SDS-1™ in the neck.
WHAT DIMARZIO PICKUPS ARE IN THE STRANGER THINGS GUITAR?
Eddie Munson’s Upside Down Guitar, featured in Season 4 (2022) of the Netflix series Stranger Things, is a limited-edition B.C. Rich Warlock-style model. It features an F-spaced DiMarzio Super Distortion® in the bridge and a standard-spaced D Activator™ in the neck.
WHAT DIMARZIO PICKUPS DID RANDY RHOADS USE?
The first Randy Rhoads Sandoval V guitar featured a Super Distortion® in the bridge and a PAF® in the neck. The instrument, made by Karl Sandoval to Randy's exact specifications, was completed in September 1979.
Does a pickup’s DC resistance indicate tonal response or output?
No. DC resistance is not a direct indicator of tone or output. DiMarzio uses Resistance measurements to verify that a pickup is wound to the correct specification based on the type and length (number of turns) of magnetic wire used in a pickup’s design.
Our Output (mV) is a better representation of a pickup’s relative loudness compared to other DiMarzio pickups.
Our EQ chart, along with the description, provides a better representation of the tonal response.
I have an old DiMarzio® pickup that I’m trying to identify. Can you help?
The easiest way to identify an old pickup is to look for a model number on the back. Some of our early models were not identified by model numbers, and some of our OEM models have a different numbering system. See the question, "Do you still make...?" for a full list of pickup models.
We can usually help if you send us an email that tells us enough about the pickup, preferably including a photo of both the front and back of the pickup.
Please try to answer the following questions in your email, especially if you are not able to provide photos of the pickup in question:
How high should I adjust my pickups for the best sound?
There is no specific distance that works best for everyone. We measure string height from the top of the polepiece to the bottom of the string when the string (usually the high or low E) is held down at the highest fret. For standard, full-size humbuckers, a reasonable starting point for the bridge pickup is at least 1/16" (1.5mm) from the high E and 5/64" (2 mm) from the low E. There are no recommended distances for the other 4 strings.
Do I have to use a "neck" pickup in the neck and a "bridge" pickup in the bridge position?
Terms like "neck" and "bridge" models aren't meant to be rules. The only rule that's good to follow is to not put a pickup in the neck position that's louder than the bridge pickup. String vibration is stronger at the neck position, so it may be difficult or impossible to balance neck and bridge pickups if the neck pickup is louder than the bridge pickup.
What DiMarzio pickups did Eddie Van Halen use?
1) In the early 1990s, DiMarzio designed both the neck and bridge pickups for the (now discontinued) famous Van Halen Music Man signature guitar. This was the first ground up guitar design that Van Halen made. (See DiMarzio Remembering Van Halen)
Can I get a DiMarzio® humbucker with a factory-installed metal cover?
Select the Pickups link at the top of this page and navigate to the model that you want. Scroll down to the Color Options section. If metal covers are listed in Color Options, then you can get this model with a factory-installed metal cover.
Can I order a pickup with a plug-in base, like those on the Music Man Majesty or Ibanez 7-string Iron Label guitar?
Many of our 6-string, 7-string, and 8-string full-size humbuckers are available for order with a PCB (Printed Circuit Board) base that features a 5-pin connector which mates with an included 4-conductor cable and makes our pickups truly plug-and-play. There is an extra charge of $10 List Price for this type of base, and these pickups may be ordered new by calling or emailing us directly. However, existing pickups with standard bases cannot be retrofitted with a PCB base and plug-in connector after purchase.
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Terms and Conditions
By purchasing from DiMarzio, Inc., you are agreeing to our terms and conditions as stated herein.
ORDER CHANGES AND CANCELLATIONS: If you need to make any changes or additions to your order, or if you would like to cancel your order, please contact us no later than 11:00am Eastern Time the following business day. After that time, your order will be considered confirmed and finalized, and you agree that no further changes may be made and all merchandise ordered may not be returned.
Tech Support
Our technical support hours are Monday through Friday 11:00 AM - 3:00 PM Eastern Time
Phone
+1 (718) 816-8112
Toll free: (800) 221-6468
Email
We endeavor to reply to most emails by the next business day.
Additional Support Links
Shipping & Returns
SHIPPING:
DiMarzio® ships via UPS and US Postal Service, subject to applicable weight and size restrictions.
Need a different method of shipping? Call or email us directly to order if you require a different shipping method (FedEx, DHL, etc). It is our policy to ship with insurance and to declare the full value of each package to the carrier upon shipment.
DIMARZIO® 5 YEAR WARRANTY
Contact Us
Our office hours are Monday through Friday 9:00 AM - 4:30 PM Eastern Time
Phone
Customer Service: +1 (718) 981-9286
Toll Free: (800) 221-6468
Technical Support: +1 (718) 816-8112
Fax
+1 (718) 720-5296
We endeavor to reply to most emails by the next business day.
General Info/Sales: [email protected]
Technical Support: [email protected]
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