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FAQ
Can I get a Strat replacement model without the magnet stagger?
Yes, we can make the magnets all the same height as a special order.
Can I get left-handed pickups for my left-handed guitar?
For most pickup models, you can use standard pickups in a left-handed guitar or bass. For the models where it makes a difference, you can get a special left-handed version at no extra charge. Those models are True Velvet™, True Velvet Bridge™, Red Velvet™, HS-4™, all Virtual Vintage® and Area Strat replacement models, Injector™ neck and bridge, Area T™ neck model.
Do you rewind old pickups?
Sorry, we do not.
The pickup model that I need comes standard with black polepieces, but I’d rather have the polepieces in chrome or gold. Can you
We can do alternate polepiece colors on some models that have adjustable polepieces. Please call or email with your specific request. There is an extra charge of $15 List Price for alternate polepiece colors when available. Dealer prices may vary.
Can I get a DiMarzio® pickup with a custom winding or a different polepiece style from standard?
At this time we do not do custom winding or hardware. However, you may not be familiar with some of our older models that are no longer listed, and one of these models may be just what you need. Please call or email our technicians for advice.
7-string version of a 6-string pickup?
Several of our 6-string models are available in 7-string versions of the same name. Additionally, our Blaze™ neck model is very similar to an Evolution® neck model, and our Blaze™ bridge model is very similar to a Steve’s Special™. All 7-string models that we presently offer are listed on the 7-String pickup page; we are unable to make custom 7-string versions of any other 6-string pickups at this time.
DiMarzio®/IBZ pickups
The DiMarzio®/IBZ pickups are specifically designed and manufactured by DiMarzio® for Ibanez, and they are not available separately. Like all DiMarzio® pickups, they are made in our New York factory. Both neck and bridge pickups are high-output models. The neck pickup is fairly bright-sounding, similar to a Super 2™ (DP104). The bridge pickup is a little louder and warmer-sounding, and resembles a cross between the Steve Morse Bridge Model™ (DP200) and the Super Distortion® (DP100).
Can I get the ____ model that you made for a guitar company?
We are occasionally able to sell some OEM pickups directly to customers, or to make a recommendation as to which other pickup in our retail line would most closely resemble it. For additional information, please contact our tech department at [email protected].
How do I connect a 4-conductor pickup?
For normal series-humbucking wiring, solder the black and white wires to each other and insulate that connection with tape. The red wire is the hot output and the green and bare wires go to ground, usually by soldering them to the back of a pot. If the pickup sounds "out-of-phase" when played with other pickups, use the green as hot and connect the red and bare to ground.
Should I use 250K or 500K controls?
Regardless of what type of pickups are in your guitar, higher potentiometer resistance values produce a little more power and treble response. Whether this is a good or a bad thing is a matter of individual taste. In the early days, Gibson used 500K controls and Fender used 250K, thereby starting the single-coil = 250K, humbucker = 500K theory. Even though neither company has stuck strictly with this formula since then, the theory lives on.
Do you still make?
Below is a complete list of DiMarzio® pickups produced since 1972. If you are trying to find out what pickup you may have, the numbers are on the back, and this list may be used as a cross-reference. Most are available to order today, however there are discontinued models that may be special ordered through the DiMarzio Custom Shop.
DP100 - Super Distortion® - Available
DP101 - Dual Sound® - Available
I live outside the U.S.A. Can you tell me which dealers in my area carry your products?
We recommend that you contact your national DiMarzio® distributor (where available) directly for more information. To do this, please visit http://www.dimarzio.com/distributors and select your country from the dropdown menu. If no distributor is shown for your country, or your country is not listed, please contact us directly for buying options.
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Our office hours are Monday through Friday 9:00 AM - 4:30 PM Eastern Time
Phone
Customer Service: +1 (718) 981-9286
Toll Free: (800) 221-6468
Technical Support: +1 (718) 816-8112
Fax
+1 (718) 720-5296
We endeavor to reply to most emails by the next business day.
General Info/Sales: [email protected]
Technical Support: [email protected]
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SHIPPING:
DiMarzio® ships via UPS and US Postal Service, subject to applicable weight and size restrictions.
Need a different method of shipping? Call or email us directly to order if you require a different shipping method (FedEx, DHL, etc). It is our policy to ship with insurance and to declare the full value of each package to the carrier upon shipment.
DIMARZIO® 5 YEAR WARRANTY
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By purchasing from DiMarzio, Inc., you are agreeing to our terms and conditions as stated herein.
ORDER CHANGES AND CANCELLATIONS: If you need to make any changes or additions to your order, or if you would like to cancel your order, please contact us no later than 11:00am Eastern Time the following business day. After that time, your order will be considered confirmed and finalized, and you agree that no further changes may be made and all merchandise ordered may not be returned.
Tech Support
Our technical support hours are Monday through Friday 11:00 AM - 3:00 PM Eastern Time
Phone
+1 (718) 816-8112
Toll free: (800) 221-6468
Email
We endeavor to reply to most emails by the next business day.
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